WINDSCREEN CLAIMS

Phone 0861 000 286 for replacement

Should you utilize our service providers the excess will be waived or reduced

A paperless and hassle free claims process

We have taken the hassle and inconvenience of completing claim forms and obtaining quotations away and only require the basic details of the item in order for us to arrange for the repair or replacement of the windscreen or geyser.

It is as simple as a phone call or an e-mail and we will manage the process from there.

The claim can be lodged by phoning us on 0861 000 286.

Windscreen claims

Please remember that there is NO EXCESS payable (except on plant items or if more specifically stated in the schedule) if you follow our preferred claims process and if alternative glass is utilized. We use only the best quality glass and will provide you with full information on this, on request.

You can lodge a claim in the following ways:

  • Phone us on 0861 000 286
  • Send an email to imc@one.za.com and provide the following information:
    • Policy number
    • Contact person and cell phone number
    • Vehicle registration number
    • VIN number
    • Make and model of vehicle
    • Specify if windscreen, rear light or side window
Claims will be settled in a fair manner, but based on our negotiated rates.